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Frequently Asked Questions

  1. Does iInstall support Windows Vista?
  2. When the self extracting EXE is build, is there data compression being applied to the library/object?
  3. When starting the iInstall Creator I get a message saying that the SQL database cannot be found, what is the problem?
  4. When starting iInstall Creator, I get messages about problems with the Host Servers. What could be the problem?
  5. Why do I have to enter my user id and password three times when starting iInstall Creator
  6. The iInstall installation program runs under Linux, but what is needed?
  7. The iInstall installation program displays an error CWBDB0048 and PWS0005. What does these mean?
  1. Does iInstall support Windows Vista?

    2. This answer only covers the self extracting exe file option used to create a package.

    The answer to this is Yes and No. If the user have logged on with an account that has Administrator privileges the user can execute the iInstall exe file.

    If the user does not have Administrator privileges then, instead of just double clicking on the self extracting exe file, you must right-click on it, at select RUN AS ADMINISTRATOR.

    It is possible to provide Windows Vista 'psydo' support by include the word setup in the EXE filename, e.g.:

    MySetup.EXE

    Windows Vista will search the filename for 'setup' and automatically give the program administrator privileges.

    Version 4 of iInstall will have build in support for Windows Vista.
     

  2. When the self extracting EXE is build, is there data compression being applied to the library/object?

    3. When saving any of the four supported object type (library, object, folder and document) the save command in question is issued with the Data Compression (DTACPR) parameter set to *YES. Next, when the data (from iSeries and PC files) are put in the BUILD file, the data is compressed with Z compression.
     

  3. When starting the iInstall Creator I get a message saying that the SQL database cannot be found, what is the problem?

    4. Most likely the iSeries does not have an entry in the RDB directory. On a iSeries command line, type WRKRDBDIRE and press [ENTER], there should be an entry like the one below (that is from my iSeries):

                    Work with Relational Database Directory Entries

     Position to  . . . . . .

     Type options, press Enter.
       1=Add   2=Change   4=Remove   5=Display details    6=Print details

             Relational           Remote
     Option  Database             Location  Text

             DCWAS11              *LOCAL











    End
     F3=Exit   F5=Refresh   F6=Print list   F12=Cancel
     (C) COPYRIGHT IBM CORP. 1980, 1996.

    If there is no such entry, you must create one.
     

  4. When starting iInstall Creator, I get messages about problems with the Host Servers. What could be the problem?

    5. Most likely there are host servers needed by Client Access that has not been started. To be on the safe side, you should issue the two following commands (e.g. as a part of the QSTRUP program) on your iSeries:

    STRTCPSVR *ALL

    STRHOSTSVR *ALL

    When the two commands has finished, you should be able to connect to the iSeries. However, if you still experience problems, then issue the PC command:

    CWBPING [system name]

    in order to verify the connection between the PC and the iSeries.
     

  5. Why do I have to enter my user id and password three times when starting iInstall Creator

    6. This is because iInstall Creator open and closes the connection to the selected iSeries/i5 the three times. The connection will also be opened and closed several times during the build process.

    To avoid to have to sign on several times, open a Client Access terminal emulator to the iSeries/i5 in question and then you will not have to sign on when iInstall Creator is running.
     

  6. The iInstall installation program runs under Linux, but what is needed?


    7. In order to run the iInstall installation program (tested was the Self extracting EXE file), we installed WinE on the SUSE Linux 9.1 Personal Edition. WinE was installed by downloading the RPM package from the WinE HQ homepage.

    What you need to do, is to copy the self extracting EXE file to a local hard drive of the PC running Linux. This is due to the fact that when the selfextracting file is run from a server in the network, Linux will copy the file to a temp folder and the installation program will loose track of the various parts.

    The installation program has been tested under SUSE Linux 9.1 Personal with WinE (wine-20040813-SUSELinux91.i586.rpm) installed. The test was only done with the TCP/IP protocol.

  7. The iInstall installation program displays an error CWBDB0048 and PWS0005. What does these mean?

    8. When the iInstall installation program displays these error messages during installation, it is because an error has occured in the iSeries/i5 host Server code. In other words, this is not an error in the iInstall program. There are at least three know reasons for these error messages and they are:

    1. A SQL Package is full and must be deleted.
      To do this, use PDM or WRKOBJ to display all the SQL Packages (*SQLPKG) in the library QGPL. Delete all the ones that does not start with Q. After you have deleted the SQL Packages, re-start the installation program and if it runs without displaying the error message again, everything is fine, if not, look at the next point.
    2. Some of the system indexes are missing or are corrupt.
      Look at the IBM Support article on this link: http://www-912.ibm.com/s_dir/slkbase.NSF/f5ed8d76fdf9afb88625680b00020384/c6a0327eda40dc60862566550054fa9e?OpenDocument
      After having done all the steps, re-start the installation program and if the error message is not displayed again, everything is fine, if not, then look at the next point.
    3. Your iSeries/i5 is missing a PTF.
      Look at the IBM Support article on this link: http://www-912.ibm.com/a_dir/as4ptf.nsf/0/c12f5c42de263beb86256acb0047c563?OpenDocument
      After having applied the PTF, re-start the installation program and if the error message is not displayed again, everything is fine, if not, then you will have to collect the job log, version of OS/400 and then send an e-mail to support at iInstall dot dk.


iSeries, OS/400, Client Access/400 and Client Access Express are trademarks of IBM, Windows is a trademark of Microsoft.

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This page was changed on the 6th of July 2009.